Privacy Policy

1. Introduction

Tapp Studio ("we," "our," or "us") operates WallMotion ("the Application"). This Privacy Policy explains how we collect, use, and protect your personal information when you use our Application.

2. Information We Collect

2.1 Personal Information

• Account Information: Email address, username, and password when you create an account
• Payment Information: Processed securely through Stripe (we do not store payment details)
• Device Information: Device identifiers for license management

2.2 Usage Information

• Application Usage: Features used, errors encountered, and performance metrics
• Video Processing: Temporary storage of video files during processing (automatically deleted)
• Log Files: Technical logs for debugging and security purposes

2.3 Automatically Collected Information

• Device Data: Operating system version, hardware specifications
• Network Information: IP address, connection type
• Crash Reports: Anonymous crash data to improve Application stability

3. How We Use Your Information

3.1 Service Provision

• Creating and managing your account
• Processing payments and managing licenses
• Providing customer support
• Delivering software updates

3.2 Improvement and Analytics

• Analyzing usage patterns to improve the Application
• Identifying and fixing bugs
• Developing new features

3.3 Communications

• Sending important service announcements
• Responding to your inquiries
• Marketing communications (with your consent)

4. Information Sharing

4.1 Third-Party Services

We use the following third-party services:

• Stripe: Payment processing (subject to Stripe's privacy policy)
• AWS Cognito: Authentication services
• MongoDB: Database hosting

4.2 Legal Requirements

We may disclose your information if required by law or to:

• Protect our rights and property
• Ensure user safety
• Comply with legal obligations
• Respond to government requests

5. Data Security

5.1 Security Measures

• Encryption of data in transit and at rest
• Secure authentication systems
• Regular security audits and updates
• Limited access to personal information

5.2 Data Retention

• Account information: Retained while your account is active
• Usage logs: Retained for 12 months
• Video files: Automatically deleted after processing
• Payment information: Retained as required by law

6. Your Rights (GDPR Compliance)

6.1 Access Rights

• Request access to your personal information
• Obtain a copy of your data

6.2 Correction Rights

• Correct inaccurate personal information
• Update your account details

6.3 Deletion Rights

• Request deletion of your personal information
• Close your account and delete associated data

7. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure adequate protection through standard contractual clauses and other appropriate safeguards.

8. Children's Privacy

WallMotion is not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13.

9. Cookies and Tracking

9.1 Types of Cookies We Use

We use Cookiebot to manage cookies and ensure GDPR compliance. The cookies we use include:

• Essential Cookies: Required for basic functionality (authentication, security, session management)
• Performance Cookies: Help us understand how you use the Application (requires consent)
• Preference Cookies: Remember your settings and preferences (requires consent)
• Cookiebot: Manages your cookie preferences and consent

9.2 Managing Cookies

You can control cookies through several methods:

• Cookie Banner: Make choices when you first visit our website
• Cookie Settings: Change preferences anytime by clicking "Cookie Settings" in our footer
• Browser Settings: Configure cookies directly in your browser
• Contact Us: Email us at info@tapp-studio.cz for assistance

9.3 Third-Party Cookies

We use the following third-party services that may set cookies:

• Stripe: Payment processing (essential for purchases)
• Google Analytics: Website analytics (requires consent)
• AWS: Authentication and hosting services (essential)
• Cookiebot: Cookie consent management (essential for privacy compliance)

9.4 Cookie Consent

We only use non-essential cookies with your explicit consent. You can:

• Withdraw consent at any time
• Choose which categories of cookies to accept
• View detailed information about each cookie

For detailed information about our cookie usage, please see our Cookie Policy.

10. Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by:

• Posting the updated policy on our website
• Sending email notifications
• Displaying in-app notifications

11. Contact Information

For privacy-related questions or to exercise your rights, contact us at:

• Email: info@tapp-studio.cz
• Address: Tapp Studio, Czech Republic